Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. Unsubscribing from our newsletter can easily be accomplished by clicking "unsubscribe" in the email, or by contacting us.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to our Site, and understanding how visitors use our Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes. We will not sell your information to any other entity for 3rd party marketing or any other reason.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Certain privacy laws around the world, including the California Consumer Privacy Act (CCPA), the EU-US Privacy Shield Principles, EU-GDPR principles, and the Swiss-US Privacy Shield Principles (the “Privacy Shield Principles”) provide users with certain rights related to their personal information collected. Consistent with those laws, Rock City Music Company gives you the choice of accessing, editing, or removing certain information, as well as choices about how we contact you. You can also request the deletion of the personal information in your account.
You are free to refuse our request for your personal information, with the understanding that we may be unable to process your order without this information. We do not sell your private information to outside parties.
Personal information we collect
Personal information comes to us in many different ways, such as:
• Purchase a product from us
• Register on the website
• Submit questions
• Email us
• Submit pricing requests on the checkout page
• Enter a drawing or contest.
Personal data we may collect (if applicable) includes the following:
• Email address
• Postal address
• Phone number and/or mobile number
• Products viewed or purchased
Your credit card number, cvv, etc, is held securely by our credit card processor which cannot be accessed by Rock City Music Company.
The CCPA provides California residents with the following additional rights:
Right to Know – California residents may request disclosure of the specific pieces and/or categories of personal information that the business has collected about them, the categories of sources for that personal information, the business or commercial purposes for collecting the information, the categories of personal information that we have disclosed, and the categories of third parties with which the information was shared.
Right to Opt-Out – Rock City Music Company does not sell information to 3rd parties, however to the extent that we “sell” personal information as that term is defined under the CCPA, California residents are entitled to opt-out of the “sale” of data at any time.
We will not discriminate against you for exercising any of your rights, including denying you goods or services, providing you with a different level or quality of services, or charging you different prices or rates for services, but, depending on your request, we may not be able to process or complete your order. You can exercise any of the rights above by contacting us at firstname.lastname@example.org
Privacy Contact Information
By e-mail: email@example.com
By Phone: 734-744-5462